Pickup

Delivery & Pickup

Petly Groom offers Swiss delivery conditions and free pickup in Lugano. The checkout shows the available fulfillment method for each order.

Delivery and pickup

  • Place the order online and wait for confirmation before coming to the salon.
  • Bring the order confirmation or pickup reference when collecting your items.
  • Pickup timing follows the salon schedule and the current checkout confirmation.

Retail delivery conditions prepared

  • Minimum retail order: CHF 10.00.
  • Free delivery from CHF 59.00.
  • Swiss Post: CHF 9.00 up to 2 kg, CHF 12.00 up to 10 kg, CHF 21.00 up to 30 kg.
  • Delivery is estimated at 2-4 working days after receipt or order processing.
  • Delivery is available only within Switzerland and is delivered to the front door.
  • Planzer large parcels or equipment are calculated separately.
  • The checkout shows the available fulfillment methods for each order.

Store and contact details

Petly Groom

Via Serafino Balestra 18, 6900 Lugano, Svizzera

Monday: Closed | Tuesday: 09:00-18:00 | Wednesday: 09:00-18:00 | Thursday: 09:00-20:00 | Friday: 09:00-18:00 | Saturday: 09:00-16:00 | Sunday: Closed

anastasia@petly-groom.ch

+41 76 626 19 33